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Why this is a CSR Priority Activity for the NTT GroupAs a global ICT conglomerate, the NTT Group must create innovation to breed new value and address the needs of various users around the world. We are also upholding global cloud services as a pillar of our Medium-Term Management Strategy and intend to expand overseas sales as a global ICT conglomerate. To respond to dramatic changes in the markets and meet diversifying customer needs, as well as to become a consistently selected “Value Partner,” we believe that respecting the individuality of employees and their differing values is essential.
NTT aims to double the current ratio of female officers and managers in Japan by fiscal 2021, and we are actively
fostering and promoting capable women to these managerial positions. At the same time, our business is becoming
more global at an accelerated pace, and now approximately 30% of Group employees are working overseas in one of
our various countries of operation. In light of this situation, we are hiring and cultivating employees who are capable of
understanding and communicating with people from other cultures and who are thereby able to compete on the global
stage. Furthermore, we are promoting the employment of people with disabilities and striving to create a workplace
environment in which such individuals feel motivated.
The NTT Group operates a qualification rank system, and while salary and bonus levels may differ depending on qualification rank, there are no differences in terms of gender or disability within the same rank.
We hope to make the NTT Group into a place where a diverse range of employees are understanding of each other’s individuality and where all of these people can work to their full potential.
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Respect for Human Rights
Why this is a CSR Priority Activity for the NTT GroupThe NTT Group is actively expanding its global operations centered on the “Towards the Next Stage 2.0” initiatives that it incorporated into its Medium-Term Management Strategy. In this context, we are aware of the critical importance of carrying out activities, as a global requirement, with respect for the human rights (as identified in declarations such as the Universal Declaration of Human Rights and ILO Declaration) of our employees around the world and the various people involved in the NTT Group’s value chain. We must also remain aware that any incidents of human rights violations, such as child labor and forced labor in the NTT Group’s business activities, including its value chain, may have a serious impact on NTT’s reputation.
The NTT Group stipulates in the NTT Group CSR Charter that we will “maintain the highest ethical standards and respect for human rights in business; value diversity and personal growth in the workplace; and contribute to building vibrant local communities.” Over the years, NTT has recognized the United Nations Universal Declaration of Human Rights, the Declaration on Fundamental Principles and Rights at Work of the International Labour Organization (ILO), and similar principles as the global standards for human rights. In addition, as a corporate group actively engaged in overseas business with full understanding of the principles of ISO 26000, published in 2010, and the Guiding Principles on Business and Human Rights adopted by the United Nations in June 2011, we established the NTT Group Human Rights Charter in 2014 by incorporating global respect for human rights. We intend to raise our awareness and strengthen our management with regard to human rights Group-wide by encouraging understanding and disseminating our initiatives to incorporate the global principle and awareness of human rights into our business activities.
We recognize that the respect for human rights is a corporate responsibility and aim to create a safe, secure and rich social environment by fulfilling its responsibility.
*1 "We" means the NTT Group and its officers and employees.
*2 "Internationally recognized human rights" are rights included in declarations and rules that form the basis for international standards of universal human rights throughout the world and specifically refer to the following.
United Nations (the Universal Declaration of Human Rights and the two Covenants on human rights)
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Reinforcing Value Chain Management
Why this is a CSR Priority Activity for the NTT GroupCompanies must take responsibility not only for monitoring the ESG risks and impact on sustainability, including conflict minerals and resource depletion, of their own group companies but also throughout the entire value chain.
To provide its customers with valuable services, the NTT Group uses cost-effective products and technologies. Also, in
order to contribute to society, the Group procures products with consideration for the environment, human rights and
other issues. Building trust-based partnerships with suppliers is essential to implementing such policies.
Under this concept, we have formulated the NTT Guidelines on CSR in Supply Chain along with other guidelines, carry out risk assessments for environmental and social issues, and organize seminars for suppliers.
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Promoting Safety, Health and Welfare
Why this is a CSR Priority Activity for the NTT GroupFor diverse human resources to be able to fully demonstrate their capabilities, creating a working environment that ensures the health and safety of employees is essential. Our Group companies engage in telecommunications-related work and repairs involving high risk operations such as aerial work, and so we must consistently ensure rigorous adherence to basic procedures and enhance safety awareness.
In addition to observing relevant laws and regulations such as Japan’s Labor Standards Act and Industrial Safety and
Health Act, the NTT Group endeavors to provide further protection of its employees’ safety and health by establishing
its own Safety Management Rules and Health Management Rules and taking measures to ensure their smooth
More specifically, we have established a safety and health management system at each site to achieve our goal of securing the safety and health of employees in the workplace and appointed a general safety and health manager as well as safety managers. Under the system, we provide regular health checks, arrange workplace inspections by industrial physicians, and otherwise endeavor to create safe and comfortable workplaces and promote the health of our employees.
We ensure that specific measures related to the individual operations of each worksite are in compliance with the ministerial order of the Ministry of Health, Labour and Welfare, and fulfill our obligation of implementing health checks for all NTT Group employees as well as measures for assessing, managing and reducing excessive working hours.
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Creating Attractive Workplace
Why this is a CSR Priority Activity for the NTT GroupRetaining a diverse array of competent human resources serves as a powerful management foundation for any organization. Doing this requires the development of employment conditions, such as fair evaluation, equal opportunity, opportunities for growth and benefit programs. Students have recently started to seek jobs by considering the benefit programs and favorable working conditions of companies, and so the creation of an attractive workplace has also become vital from the standpoint of securing competent human resources.
The NTT Group has developed a personnel system that responds to diverse work styles and provides generous benefit programs for employees and their families to create an environment in which employees can work with a sense of security and fully demonstrate their abilities.
We are currently constructing a personnel database for registering past career experience and expert knowledge of employees engaged in our international businesses to accelerate the pace of visualizing and nurturing global human resources toward ensuring an optimal allocation of personnel.
To attract, in the coming years, competent human resources who thrive on the global stage, NTT Group companies have launched a joint information website for students and are jointly hosting NTT Group events. Also, to secure highly capable personnel, not only from Japan but from around the globe, we are promoting hiring worldwide.
In order to measure the results of these initiatives, we have started conducting a survey on the level of satisfaction felt by NTT Group employees toward their work and workplaces. We intend to continuously monitor this benchmark to understand outstanding issues and seek improvements.
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Promoting a United Group Effort on Social
Why this is a CSR Priority Activity for the NTT GroupThe NTT Group has operating bases located not only in Japan but also around the world, from which it provides telecommunications networks, an important lifeline. For these reasons, our business is deeply rooted in local communities. In order to further develop this business, it is absolutely essential that we pursue harmonious relationships and strive to resolve local issues in collaboration with local residents, central and local governments, NGOs, NPOs, and educational institutions. The NTT Group looks to address the various issues faced by local communities in which we operate, including those related to environmental issues, aging populations, declining birthrates, and the education of children. NTT believes it is important to contribute to the development of flourishing and vibrant local communities through the actions of each member of Team NTT, comprising NTT Group employees, their families, and retired employees.
The NTT Group CSR Charter calls on Team NTT to work together to contribute to the further development of a
flourishing and vibrant community. In accordance with this policy, we have defined the following six pillars for corporate
citizenship activities: environmental conservation, social welfare, education and cultural promotion, local community
development and dialogue, international exchange activities, and sports promotion. Since fiscal 2010, we have been
promoting Group-wide activities particularly in the area of environmental conservation, with active participation by
employees under the slogan “Green with Team NTT.”
NTT also believes that reaching out to people that have been impacted by the Great East Japan Earthquake and other major natural disasters is another important way we must aid communities, and we have consistently participated in volunteer activities for reconstructing the areas affected by the Great East Japan Earthquake.
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