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Unite the Energies of Team NTT / items coveredCSR Priority Activity
Respect for Human Rights

Management Approach

Why This is a CSR Priority Activity for NTT Group

At NTT, we recognize that respect for human rights represents an important social responsibility of all companies, especially for NTT which is aggressively expanding its operations globally under the medium-term management strategy Towards the Next Stage 2.0. This is why we believe it is necessary more than ever before to raise human rights awareness and reinforce human rights management among everyone involved in NTT Group’s value chain.

Management Approach and System

As a company that is actively growing on the global stage, NTT Group recognizes that respecting the human rights of employees and all stakeholders is part of its corporate social responsibility and established the NTT Group’s Human Rights Charter in 2014 to express this principle. This charter clearly defines the human rights to be respected as internationally recognized human rights, and we understand those stipulated under the Universal Declaration of Human Rights and the International Bill of Human Rights,* and under the eight core principles of the ILO Declaration of Fundamental Principles and Rights at Work, are the minimum standards that require compliance. As a method of managing respect for human rights, we have adopted the approaches of the United Nations’ Guiding Principles on Business and Human Rights and ISO 26000. Moreover, we have separately laid out Basic Policies on Human Rights based on the charter in the effort to solve various human rights issues.

We believe it is important for the entire NTT Group to instill the understanding of respect for global human rights and undertake business activities with a full awareness of human rights. Toward this end, we are working to heighten human rights awareness across NTT Group and reinforce human rights management, including conducting human rights due diligence, training on human rights issues, and establishing and operating contact points for human rights.

* The International Bill of Human Rights: The name adopted at the UN General Assembly for the two international treaties established by the United Nations, which are the Universal Declaration of Human Rights and the International Covenant on Civil and Political Rights.

The NTT Group’s Human Rights Charter

We recognize that the respect for human rights is a corporate responsibility and aim to create a safe, secure and rich social environment by fulfilling its responsibility.

  1. We*1 respect internationally recognized human rights,*2 including the Universal Declaration of Human Rights in all company activities.
  2. We responsibly respect for human rights by efforts to reduce any negative impacts on human rights holders. We respond appropriately when negative impacts on human rights occur.
  3. We aim to not be complicit in infringing human rights, including being involved in discrimination, directly or indirectly.
  4. When negative impacts on human rights are done by a business partner and are linked to a product or service of the NTT Group, we will expect them to respect human rights and not to infringe on them.
  • Notes: 1. “ We” means the NTT Group and its officers and employees.
  • 2. “ Internationally recognized human rights” are rights included in declarations and rules that form the basis for international standards of universal human rights throughout the world and specifically refer to the following.
    United Nations (the Universal Declaration of Human Rights and the two Covenants on human rights)
    • The Universal Declaration of Human Rights (adopted by the United Nations General Assembly in 1948)
    • International Covenant on Economic, Social and Cultural Rights and the International Covenant on Civil and Political Rights (adopted by the United Nations General Assembly in 1966, in force from 1977)
    International Labour Organization (eight basic principles of the Core Conventions of the ILO Declaration)
    • The eight core principles of the ILO Declaration on Fundamental Principles and Rights at Work (adopted at the 86th International Labour Conference in 1998) are: Forced Labour, Freedom of Association and Protection of the Right to Organize, Right to Organize and Collective Bargaining, Equal Remuneration, Abolition of Forced Labour, Discrimination (Employment and Occupation), Minimum Age Convention, and Elimination of the Worst Forms of Child Labour.
  • Notes: In carrying out article 2 through 4 above, we apply UN Guiding Principles on Business and Human Rights and ISO26000 and are subject to the procedures described therein.

Our Basic Policy on Human Rights

Nippon Telegraph and Telephone Corporation, hereunder NTT, believes that human rights is an important issue, and recognizes the fact that making efforts towards promotion of and respect towards human rights is a social responsibility that all companies should discharge. NTT aims to build up corporate culture that respects human rights in order to build a safe secure and enriched society.

  1. The NTT management themselves take a lead in respecting human rights of all the stakeholders.
  2. NTT will, through its business activities, strive for a solution on the Dowa issue and other human rights issues.
  3. NTT respects diversity, promotes equal opportunity, and strives to create a healthy working environment that is free of harassment issues.
  4. NTT will, and from the standpoint of respect to human rights, review its operation, as appropriate, and will adapt and improve these to its business activities.
  5. NTT will, through its Human Rights Education Committee, initiate and execute employee-focused activities.
  6. NTT is committed to supporting its Group companies in their efforts to raise awareness on human rights issues.

Human Rights Management System

Human Rights Management System

Due Diligence

The NTT Group established its Human Rights Charter in 2014 as a policy for defining its commitment to respecting human rights. In accordance with this policy, we examine human rights due diligence processes as well as introduce and implement them in stages.

In fiscal 2016, we conducted a human rights risk assessment covering the business areas pursued by Group companies overseas by focusing on BPO and data centers and on China and India as countries where we operate in order to understand the social conditions directly facing the NTT Group’s businesses and to determine what type of human rights issue are actually present.

In fiscal 2017, based on these results, we launched the human rights management survey based on the philosophy of the Guiding Principles on Business and Human Rights as part of our efforts to create a mechanism for preventing human rights violations. This survey helped us to identify priority human rights issues that should be addressed by the Group companies covered in the survey. It also shed light on which Group companies have a human rights policy and human rights management system in place. The results identified priority human rights issues for 250 of the 258 companies surveyed, and indicated that 248 companies are now working on specific initiatives to raise awareness about these human rights issues.

In fiscal 2018, an external expert survey (potential human rights risk assessment) was conducted to verify results obtained from in-house surveys. We identified the degree of negative impact of the NTT Group’s businesses on the human rights of stakeholders from the perspective of “the likelihood of future human rights risks in the country” and “severity of human rights risks arising in the business,” and recognized that appropriate working conditions for workers in the Asia area (India, Thailand, Singapore, Japan), the privacy of consumers, the freedom of expression, and the rights of minorities in the community are major human rights issues. Going forward, we will look into priority issues and remedies through engagement with stakeholders and experts in human rights.

Major Reports

  • NTT Group CSR
You can watch introduction videos here.
  • NTT Group Environmental Activities
  • NTT Annual Report 2017

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