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To drive the implementation of the NTT Group CSR Charter drawn up in June 2006 and take a more unified approach to addressing social issues both within Japan and overseas, we established our NTT Group CSR Priority Activities in November 2008 as activities to be pursued in common by group companies.
In deciding our CSR Priority Activities, we drew up a list of 49 CSR activities that we saw as important both to the NTT Group and to stakeholders and society at large (see diagram below). We then examined each activity to rate relative importance and PDCA management level to eventually narrow the list down to our eight CSR Priority Activities.
In 2009, group companies drew up CSR action plans for each of the eight Priority Activities so as to link them to their respective business plans and take CSR activities across the Group to a higher level. In 2011, we started to set common groupwide quantitative indicators, and aim to complete the setting of quantitative indicators for all eight CSR Priority Activities in fiscal 2013.
| CSR goals | CSR Priority Activities | CSR action plan1 examples (Fiscal 2012) |
Quantitative indicators2 (Fiscal 2013) |
|---|---|---|---|
| Communication between people and their communities |
|
Elimination of digital divides by working with communities to provide broadband services, holding of mobile phone usage workshops, promotion of smart community initiatives | Continued implementation of CSR action plans |
| Communication between people and the global environment |
|
Reduction of CO2 emissions Results: CO2 emissions reduced to 3.791 million tons |
Reduction of CO2 emissions3 |
|
Waste product and paper consumption reduction Results: Final disposal rate for all waste materials reduced to 1.75%, continued achievement of zero emissions for decommissioned telecommunications equipment, total paper consumption reduced to 66,000 tons |
Waste product reduction3 Paper consumption reduction3 |
|
|
Ecosystem preservation and forest improvement activities Results: 3/11 Recovery Forest Project (tree planting), docomo Woods and other projects |
Common qualitative initiatives for ecosystem preservation and forest improvement activities3 | |
| Safe and secure communication |
|
Stronger protection of personal information, provision of information security training | Number of employees receiving information security training |
|
Providing high quality, stable communications services, implementing large-scale disaster countermeasures | Continued implementation of CSR action plans | |
| Team NTT communication |
|
Promoting disability employment, supporting women's career development, nurturing a global workforce | Ratio (number) of women in managerial positions |
|
Operation Clean Environment (local community cleanup) participants Results: Approx. 118,000 participants PET bottle caps collected (Ecocap Movement) Results: Approx. 31.9 million caps |
Number of Operation Clean Environment (local community cleanup) participants, number of PET bottle caps collected (Ecocap Movement) |