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NTT Group CSR  Principal Stakeholders

Guided by the NTT Group CSR Charter, NTT is committed to promoting CSR activities across the Group that meet the expectations and interests of its stakeholders.

The NTT Group consists of NTT and its subsidiaries and affiliates (including 772 consolidated subsidiaries). The Group's main businesses are regional communications, long distance and international communications, data communications, and mobile communications. NTT is committed to promoting CSR activities across the Group to address the expectations of its stakeholders.

This is a diagram showing the NTT Group's main stakeholders, namely customers, shareholders/investors, government organizations, employees, local communities, industry peers and organizations, and business partners.
The NTT Group's stance with respect to stakeholder
Main stakeholders The NTT Group's stance
with respect to stakeholder
Customers
(businesses/individuals)
All people and organizations who are customers of NTT Group services As we drive our evolution into a Service Creation Business Group, we will strive to ensure an even greater awareness of CSR among our employees and the provision of safe, secure, convenient, and high quality customer-oriented services.
Shareholders/investors NTT Group shareholders, creditors, and other individual and institutional investors As well as maintaining sound financial management and raising our corporate value, we will make appropriate returns to our shareholders. We will also endeavor to ensure timely, appropriate, and impartial disclosure of information on the Group.
Government
organizations
Central and local governments responsible for information and telecommunications, economic, labor, environmental, and other policies We will fulfill our responsibilities as a provider of information and telecommunications services based on the policies of central and local governments and administrative agencies.
Employees
(current employees,
employees'families,
retired employees)
All NTT Group employees and former employees who endorse the NTT Group's CSR activities We will implement measures to provide agreeable work environments that enable our employees to realize their full potential and find fulfillment both in their work and private lives. We will also conscientiously maintain ties with former employees.
Local communities Local communities connected to NTT Group companies through their various businesses We will work closely with local communities in areas such as social contribution and disaster preparedness through our main fields of business.
Industry peers and organizations Other members of the information and telecommunications industry, and industry organizations working for the development of Japan's telecommunications industry We will foster further dialog on information and telecommunications industry affairs from both domestic and global market perspectives, and work with others in the industry for the development of ubiquitous broadband communications.
Business partners Business partners helping the NTT Group to provide services We will work with business partners to create and deploy ubiquitous broadband services and make an even greater contribution to quality of life and business productivity.

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