Team NTT
"Team NTT" is not a new organization, but rather about bringing
all members of the NTT Group together as one to carry out
a diversity of CSR activities.
As described in the NTT Group CSR Charter, Team
NTT members are people who endorse the NTT Group's CSR
activities. Members can be individuals working at NTT Group
companies, including temporary employees, as well as our partners
and former NTT employees who endorse the NTT Group's
CSR activities.
Each and every Team NTT member pledges as part of the team
to focus in the performance of their duties on the many issues
faced by society today, and to contribute to resolving those issues
with a shared sense of social responsibility, pride and high
ethical standards to which the NTT Group aspires as a whole.
It is through such concern for and participation in the community
that we foster diversity in values and consideration for others.
This contributes not only to personal growth but also to the
fulfillment of our social mission to create a flourishing and vibrant
community.
Team NTT social contribution initiatives
The NTT Group will continue as it has up to now to provide
information and communications services in support of human
communications. It is to this end that Team NTT is involved
in a wide variety of social contribution initiatives.
Many of the activities of Team NTT are launched on the initiative
of employees of NTT Group companies. One of those
is a workshop to foster understanding of those with hearing
impairments, as is described in detail on the following page.
Team NTT's working group to foster understanding of people with hearing impairments
Improving customer services
The NTT mimi-Project (Ear-Project), a working group made
up of NTT Group hearing-impaired employees and other employees
who have close contacts with the hearing impaired,
came into being in 1998. Its main activities consist of seminars
and sign language workshops to raise awareness of
hearing impairment within the NTT Group. The sign language
workshops provide guidance on how to work and communicate
with people with hearing impairments, and impart basic
knowledge on hearing impairment and the difficulties faced
by the hearing impaired, as well as training in greetings and
other sign language necessary for everyday activities.
We also operate an in-house mailing list called "mimi-Tsushin
(communications)" for sharing knowledge on hearing impairments.
This has enhanced the exchange of information between
NTT Group employees regarding hearing impairments
and sign language.
Efforts to raise awareness among participants
Regular meetings of project members play an important role
in supporting social contribution activities. Other group company
employees are also invited to these meetings, where
members give advice on the development of user-friendly
products for the hearing impaired, discuss the pros and cons
of existing products and services and propose possible improvements
to them, and actively respond to consulting requests
from Group companies.
Spanning the entire Group, regardless of business or department,
the NTT mimi-Project also helps to raise the motivation
of participants themselves. This can be seen in the various
comments they have provided, some of which are given
below.
For a society that serves everyone's needs
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"As all of us come from various career backgrounds and age groups, these meetings provoke stimulating discussions in which we all pool our respective strengths. I want to continue with these activities to help create a society that serves everyone's needs." (Masayuki Inoue, NTT Service Integration Laboratories) |
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"We ask the members to test new ideas and their opinions help to shape actual shop services. The mimi-Project provides an important opportunity to think about universal design as well as hearing impairments." (Masami Okamura, DoCoMo Support) |
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"My experience with the mimi- Project has helped me when giving advice to my colleagues or employees with the same hearing impairments, when my own personal experience alone has not been enough." (Etsuko Ichikawa, NTT Advanced Technology) |
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"The mimi-Project not only helps to remind you of the importance of considering the needs of people with hearing impairments, but also provides an opportunity to acquire the latest information on the products and services developed by other Group companies for the hearing impaired." (Kiyotaka Oikawa, NTT CLARUTY) |
Details: NTT mimi-Project (NTT EAST) (in Japanese only)
