NTT Group CSR > Message from the President

We at the NTT Group work as one within the framework of CSR to promote safety, security, and prosperity from the customer's point of view.

This is a photograph of Satoshi Miura, the president and CEO of Nippon Telegraph and Telephone Corporation.

The world of communications has grown to encompass broadband access and ubiquitous computing on a global scale in a remarkably short period of time. Among the increasingly rapid changes in technology that we have witnessed during this time is the trend toward the merging of disparate technologies, including fixed mobile convergence (FMC --- the convergence of fixed-line and mobile telephones), as well as of communications and broadcast media. At the same time, Japanese society now faces numerous social issues, including an aging society with a shrinking population that requires ever greater levels of medical treatment and nursing care, disparities in employment supply and demand, environmental and energy conservation issues, damage from natural disasters and increasing crime. The NTT Group CSR Charter is a statement of our commitment to facing social issues such as these head on, and is intended to serve as a framework for recognition of our corporate social responsibility as well as a reminder that CSR is an integral part of a basic business posture capable of contributing to sustained social development.

Everyone at the NTT Group recognizes the responsibility we bear as a leader in the information and telecommunications industry for promoting activities that will not simply maintain but actually enhance the safety, security, and reliability of our services as well as contribute to the development of ubiquitous broadband communications. To this end, a field trial of NTT's next-generation network (NGN) began in December 2006 in preparation for the offering of service to the general public. We have also made every effort to enhance the reliability of emergency communications networks as well as to strengthen our ability to guarantee critical communications and restore interrupted services in the event of a large-scale natural disaster. Despite these efforts, our Hikari Denwa optical fiber telephone service has suffered major failures that caused our customers great inconvenience and concern. We are doing everything in our power to prevent further failures through strengthening both the physical infrastructure and operations management of the system. We are also redoubling our efforts to protect the Earth's environment by further enhancing our ongoing activities for combating global warming and other environmental initiatives.

We feel that continued efforts such as these are part and parcel of the NTT Group's corporate social responsibility, and we undertake a wide variety of citizenship activities in cooperation with the communities we serve. Each NTT Group company fulfills its responsibility to undertake social, economic, and environmental activities suited to its own unique business situation. Working as one to promote corporate social responsibility as described in the NTT Group CSR Charter, we strive to enhance our corporate value as a customer-oriented enterprise.

To inform our customers and all other stakeholders about these activities, we are once again pleased to make our annual CSR report available to the public. This year we have for the first time included a third-party opinion from a representative of our stakeholders, and we look forward to hearing the candid comments and suggestions of our readers regarding the content of this year's report.

October 2007