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Compliance
1. Corporate Ethics Charter
Based on a core belief that it is imperative to conduct business in compliance with laws and the highest ethical standards, NTT enacted the NTT Group Corporate Ethics Charter in November 2002.The Charter, which applies to all directors and employees of the NTT Group, lays out the basic principles of corporate ethics and provides concrete guidelines for ethical behavior.
The Charter is intended to remind everyone of their duty as members of a communications group to prevent dishonesty and misconduct, and to ensure that they conduct themselves according to the highest ethical standards in both our private and public activities, and avoid unethical behavior such as disclosing corporate secrets or exchanging excessive favors with customers, suppliers, and others.
2. Thorough implementation of corporate ethics
In order to ensure the effectiveness of the Charter, we conduct assessments of ethical awareness among employees, as well as running CSR and corporate ethics seminars for employees. Each company has in place a system for employees to report and consult on ethical issues. In addition, employees can also go outside their company through the group-wide Corporate Ethics Help Line that we have established.In line with Japan's Whistleblower Protection Act and other laws, the NTT Group has also since April 2006 accepted reports from companies outside the group that have dealings with the NTT Group.
NTT Group Corporate Ethics Charter
- Recognizing the establishment of corporate ethics as one of its most important missions, top management shall exert its leadership to ensure that the spirit of this Charter is adopted throughout the Company, and shall assume full responsibility for solving any problems when any event inconsistent with that spirit occurs.
- Every person with subordinate employees shall not only act in a self-disciplined manner, but shall also always provide guidance and assistance to his/her subordinate staff to ensure that their conduct is in conformity with our corporate ethics.
- Every officer and employee of the NTT Group shall not only comply with all laws and regulations, social standards, and internal company rules whether in Japan or overseas, but officers and employees shall also hold the highest ethical philosophy within himself/herself both in public and in any private situations. Among other things, each officer and employee, as an officer or employee of a member of a Global Information Sharing Corporate Group, shall keep himself/herself fully aware that any disclosure of customer or other internal privileged information constitutes a materially wrongful act. Also, as a member of a group of companies which holds great social responsibilities, he/she shall strictly refrain from giving or receiving from customers, business partners, and other interested parties excessive gratuities.
- Each NTT Group company, at the first opportunity, shall take initiatives to provide training programs in order to help its officers and employees enhance their awareness of our corporate ethics.
- Every officer and employee of the NTT Group shall direct his/her efforts to prevent wrongful or scandalous acts which may potentially occur as specialization and advancement of our business proceeds. Each NTT Group company shall improve its system to prevent such acts, including, for instance, the re-assignment of contract representatives who have remained with the same customers for a long period of time, and the improvement of monitoring tools to protect customer and other information.
- Any officer or employee who may come to know of the occurrence of any wrongful act or any scandal shall promptly report the wrongful act or scandal to his/her superior or other appropriate persons. If he/she is not able to make such a reporting, he/she may contact the "Corporate Ethics Help Line (Consulting Center)." It should be noted that every officer and employee who reports the occurrence of any wrongful act or scandal shall be protected so that the reporting party shall not suffer any negative consequences due to such reporting.
- In the event of an occurrence of any wrongful act or scandal, each NTT Group company shall be committed to the settlement of the problem by taking appropriate steps through a speedy and accurate fact finding process, and responding in a timely, suitable, and transparent manner in order to fulfill its social accountability.
Risk management
The NTT Group functions within a rapidly changing business climate marked by increasingly fierce competition, and the companies of the NTT Group also face a wide variety of business risks from natural disasters and other unforeseen circumstances.Seeking to minimize potential risks through putting priority on prevention and readiness, we have prepared a standard manual for distribution to all member companies to assist in their efforts to manage business risk and ensure a unified approach to risk management. With the help of this manual, we work to anticipate and prepare for risks, so that should they arise, we are able to minimize the impact on our stakeholders.
Each member company also prepares its own manual or other mechanisms tailored to its specific business activities and environment in order to manage and mitigate business risks.
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