GRI index

1. Vision and strategy
Section	GRI (Global Reporting Initiative) Indicators	Section in this report as shown in Contents	Corresponding topics in this report	Web coverage	Page number in booklet version of report
1.1	Statement of the organization's vision and strategy regarding its contribution to sustainable development	Message from the President	Message from the President		2-3
1.1	Statement of the organization's vision and strategy regarding its contribution to sustainable development	CSR of the NTT Group	NTT Group's Medium-Term Management Strategy		7
1.1	Statement of the organization's vision and strategy regarding its contribution to sustainable development	CSR of the NTT Group	Basic approach to CSR		8-9
1.2	Statement from the CEO (or equivalent senior manager) describing key elements of the report	Message from the President	Message from the President		2-3
2.Profile
Section	GRI (Global Reporting Initiative) Indicators	Section in this report as shown in Contents	Corresponding topics in this report	Web coverage	Page number in booklet version of report
Organizational profile
2.1	Name of reporting organization	Editorial notes	Reporting scope		Inside front coner
2.1	Name of reporting organization	CSR of the NTT Group	Outline of the NTT Group and the role of the holding company		4-5
2.1	Name of reporting organization	CSR of the NTT Group	Overview of reporting organization		6
2.2	Major products and/or services, including brands if appropriate	CSR of the NTT Group	Outline of the NTT Group and the role of the holding company		4-5
2.2	Major products and/or services, including brands if appropriate	CSR of the NTT Group	Overview of reporting organization		6
2.3	Operational structure of the organization	CSR of the NTT Group	Outline of the NTT Group and the role of the holding company		4-5
2.3	Operational structure of the organization	CSR of the NTT Group	Overview of reporting organization		6
2.4	Description of major divisions, operating companies, subsidiaries, and joint ventures	CSR of the NTT Group	Outline of the NTT Group and the role of the holding company		4-5
2.4	Description of major divisions, operating companies, subsidiaries, and joint ventures	CSR of the NTT Group	Overview of reporting organization		6
2.5	Countries in which the organization's operations are located	CSR of the NTT Group	Overview of NIPPON TELEGRAPH AND TELEPHONE CORPORATION		5
2.6	Nature of ownership; legal form	CSR of the NTT Group	Outline of the NTT Group and the role of the holding company		4-5
2.7	Nature of markets served	CSR of the NTT Group	Role of NTT(holding company) within the NTT Group		5
2.7	Nature of markets served	CSR of the NTT Group	NTT Group's Medium-Term Management Strategy		7
2.8	Scale of the reporting organization	CSR of the NTT Group	Overview of NIPPON TELEGRAPH AND TELEPHONE CORPORATION		5
2.8	Scale of the reporting organization	CSR of the NTT Group	Overview of reporting organization		6
2.9	List of stakeholders, key attributes of each, and relationship to the reporting organization	CSR of the NTT Group	Basic approach to CSR		8-9
2.9	List of stakeholders, key attributes of each, and relationship to the reporting organization	Communicating with stakeholders	In partnership with our customers, shareholders, investors, and other stakeholders		61-62

Section	GRI (Global Reporting Initiative) Indicators	Section in this report as shown in Contents	Corresponding topics in this report	Web coverage	Page number in booklet version of report
Report scope
2.10	Contact person(s) for the report, including e-mail and web addresses	Editorial notes	Contact Information,URL for the report's website	―	Inside front coner Back cover
2.10	Contact person(s) for the report, including e-mail and web addresses	Contact form	Contact form		―
2.11	Reporting period (e.g., fiscal/calendar year) for information provided	Editorial notes	Reporting scope		Inside front coner
2.12	Date of most recent previous report (if any)	Editorial notes	Reporting scope		Inside front coner
2.13	Boundaries of report and any specific limitations on the scope	Editorial notes	Reporting scope		Inside front coner
2.13	Boundaries of report and any specific limitations on the scope	CSR of the NTT Group	Outline of the NTT Group and the role of the holding company		4-5
2.14	Significant changes in size, structure, ownership, or products/services that have occurred since the previous report	―	―	―	―
2.15	Basis for reporting on joint ventures, partially owned subsidiaries, leased facilities, outsourced operations, and other situations that can significantly affect comparability from period to period and/or between reporting organizations	―	―	―	―
2.16	Explanation of the nature and effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement	―	―	―	―
Report profile
2.17	Decisions not to apply GRI principles or protocols in the preparation of the report	―	―	―	―
2.18	Criteria/definitions used in any accounting for economic, environmental, and social costs and benefits	Communication between people and the global environment	Environmental accounting		30-31
2.19	Significant changes from previous years in the measurement methods applied to key economic, environmental, and social information	Communication between people and the global environment	Environmental Goals and Activities: Results and Assessment		30-31
2.20	Policies and internal practices to enhance and provide assurance about the accuracy, completeness, and reliability that can be placed on the sustainability report	Editorial notes	Editorial notes		Inside front coner
2.20	Policies and internal practices to enhance and provide assurance about the accuracy, completeness, and reliability that can be placed on the sustainability report	CSR of the NTT Group	Promoting CSR across the NTT Group		9
2.21	Policy and current practice with regard to providing independent assurance for the full report	―	―	―	―
2.22	Means by which report users can obtain additional information and reports about economic, environmental, and social aspects of the organization's activities, including facility-specific information (if available)	Editorial notes	About the NTT Group CSR Report 2007		Inside front coner
2.22	Means by which report users can obtain additional information and reports about economic, environmental, and social aspects of the organization's activities, including facility-specific information (if available)	CSR of the NTT Group	Overview of reporting organization		6
2.22	Means by which report users can obtain additional information and reports about economic, environmental, and social aspects of the organization's activities, including facility-specific information (if available)	CSR of the NTT Group	Internal control system		10
2.22	Means by which report users can obtain additional information and reports about economic, environmental, and social aspects of the organization's activities, including facility-specific information (if available)	CSR of the NTT Group	NTT Group CSR website		12
2.22	Means by which report users can obtain additional information and reports about economic, environmental, and social aspects of the organization's activities, including facility-specific information (if available)	Communication between people and their communities	Providing content for differently abled people		26
2.22	Means by which report users can obtain additional information and reports about economic, environmental, and social aspects of the organization's activities, including facility-specific information (if available)	Communication between people and the global environment	Providing information on environmental activities		39
2.22	Means by which report users can obtain additional information and reports about economic, environmental, and social aspects of the organization's activities, including facility-specific information (if available)	Safe and secure communication	Enabling people to check on the safety of relatives and friends in disaster areas		44
2.22	Means by which report users can obtain additional information and reports about economic, environmental, and social aspects of the organization's activities, including facility-specific information (if available)	Safe and secure communication	Hanamaru Checker trial service begins		51
2.22	Means by which report users can obtain additional information and reports about economic, environmental, and social aspects of the organization's activities, including facility-specific information (if available)	Communicating with stakeholders	In partnership with our customers, shareholders, investors, and other stakeholders		61-62

3.Governance structure and management systems
Section	GRI (Global Reporting Initiative) Indicators	Section in this report as shown in Contents	Corresponding topics in this report	Web coverage	Page number in booklet version of report
Structure and governance
3.1	Governance structure of the organization, including major committees under the board of directors that are responsible for setting strategy and for oversight of the organization	CSR of the NTT Group	Corporate governance		10
3.2	Percentage of the board of directors that are independent, non-executive directors	CSR of the NTT Group	Corporate governance		10
3.3	Process for determining the expertise board members need to guide the strategic direction of the organization, including issues related to environmental and social risks and opportunities	―	―	―	―
3.4	Board-level processes for overseeing the organization's identification and management of economic, environmental, and social risks and opportunities	CSR of the NTT Group	Corporate governance		10
3.4	Board-level processes for overseeing the organization's identification and management of economic, environmental, and social risks and opportunities	Communication between people and the global environment	Organization for promoting environmental protection		29
3.5	Linkage between executive compensation and achievement of the organization's financial and non-financial goals	―	―	―	―
3.6	Organizational structure and key individuals responsible for oversight, implementation, and audit of economic, environmental, social, and related policies	CSR of the NTT Group	Management organization		10-11
3.6	Organizational structure and key individuals responsible for oversight, implementation, and audit of economic, environmental, social, and related policies	CSR of the NTT Group	CSR organization		12
3.6	Organizational structure and key individuals responsible for oversight, implementation, and audit of economic, environmental, social, and related policies	Communication between people and the global environment	Organization for promoting environmental protection		29
3.7	Mission and values statements, internally developed codes of conduct or principles, and polices relevant to economic, environmental, and social performance and the status of implementation	CSR of the NTT Group	Basic approach to CSR		8-9
3.7	Mission and values statements, internally developed codes of conduct or principles, and polices relevant to economic, environmental, and social performance and the status of implementation	CSR of the NTT Group	NTT Group Corporate Ethics Charter		11
3.7	Mission and values statements, internally developed codes of conduct or principles, and polices relevant to economic, environmental, and social performance and the status of implementation	Communication between people and the global environment	Basic Policies and Implementation Structure		28-29
3.7	Mission and values statements, internally developed codes of conduct or principles, and polices relevant to economic, environmental, and social performance and the status of implementation	Team NTT communication	Citizenship activities		57
3.8	Mechanisms for shareholders to provide recommendations or direction to the board of directors	―	―	―	―
Stakeholder engagement
3.9	Basis for identification and selection of major stakeholders	CSR of the NTT Group	Basic approach to CSR		8-9
3.9	Basis for identification and selection of major stakeholders	Communicating with stakeholders	In partnership with our customers, shareholders, investors, and other stakeholders		61-62
3.10	Approaches to stakeholder consultation reported in terms of frequency of consultations by type and by stakeholder group	Communication between people and the global environment	Promoting Environmental Education and Communication		39
3.10	Approaches to stakeholder consultation reported in terms of frequency of consultations by type and by stakeholder group	Safe and secure communication	Raising Public Awareness about Appropriate Use of Communications Technology		48
3.10	Approaches to stakeholder consultation reported in terms of frequency of consultations by type and by stakeholder group	Safe and secure communication	Improving customer satisfaction		50
3.10	Approaches to stakeholder consultation reported in terms of frequency of consultations by type and by stakeholder group	Communicating with stakeholders	In partnership with our customers, shareholders, investors, and other stakeholders		61-62
3.10	Approaches to stakeholder consultation reported in terms of frequency of consultations by type and by stakeholder group	Communicating with stakeholders	Third party opinion		63
3.10	Approaches to stakeholder consultation reported in terms of frequency of consultations by type and by stakeholder group	Communicating with stakeholders	Reader feedback		65
3.11	Type of information generated by stakeholder consultations	Featured activities from fiscal 2007	Ubiquitous Protection and Nursing Care		18
3.11	Type of information generated by stakeholder consultations	Featured activities from fiscal 2007	IP Retransmission of Digital Terrestrial Broadcasts		19
3.11	Type of information generated by stakeholder consultations	Featured activities from fiscal 2007	Telepathology Systems		20
3.11	Type of information generated by stakeholder consultations	Communication between people and the global environment	Promoting Environmental Education and Communication		39
3.11	Type of information generated by stakeholder consultations	Safe and secure communication	Raising Public Awareness about Appropriate Use of Communications Technology		48
3.11	Type of information generated by stakeholder consultations	Safe and secure communication	Improving customer satisfaction		50
3.11	Type of information generated by stakeholder consultations	Communicating with stakeholders	In partnership with our customers, shareholders, investors, and other stakeholders		61-62
3.11	Type of information generated by stakeholder consultations	Communicating with stakeholders	Third party opinion		63
3.11	Type of information generated by stakeholder consultations	Communicating with stakeholders	Reader feedback		65
3.12	Use of information resulting from stakeholder engagements	Featured activities from fiscal 2007	Ubiquitous Protection and Nursing Care		18
3.12	Use of information resulting from stakeholder engagements	Featured activities from fiscal 2007	IP Retransmission of Digital Terrestrial Broadcasts		19
3.12	Use of information resulting from stakeholder engagements	Featured activities from fiscal 2007	Telepathology Systems		20
3.12	Use of information resulting from stakeholder engagements	Safe and secure communication	Improving customer satisfaction		50
3.12	Use of information resulting from stakeholder engagements	Questionnaire	Questionnaire		―

Section	GRI (Global Reporting Initiative) Indicators	Section in this report as shown in Contents	Corresponding topics in this report	Web coverage	Page number in booklet version of report
Overarching policies and management systems
3.13	Explanation of whether and how the precautionary approach or principle is addressed by the organization	Communication between people and the global environment	Basic Policies and Implementation Structure		28-29
3.13	Explanation of whether and how the precautionary approach or principle is addressed by the organization	Communication between people and the global environment	Initiatives to Prevent Global Warming		34-35
3.13	Explanation of whether and how the precautionary approach or principle is addressed by the organization	Communication between people and the global environment	Efforts to Reduce Waste		36
3.13	Explanation of whether and how the precautionary approach or principle is addressed by the organization	Communication between people and the global environment	Environmental Risk Management Initiatives		37
3.13	Explanation of whether and how the precautionary approach or principle is addressed by the organization	Communication between people and the global environment	Initiatives to Preserve Biological Diversity		40
3.14	Externally developed, voluntary economic, environmental, and social charters, sets of principles, or other initiatives to which the organization subscribes or which it endorses	―	―	―	―
3.15	Principal memberships in industry and business associations, and/or national/international advocacy organizations	Communication between people and the global environment	Participating in broader initiatives		39
3.16	Policies and/or systems for managing upstream and downstream impacts	Communication between people and the global environment	Green guidelines		29
3.16	Policies and/or systems for managing upstream and downstream impacts	Communication between people and the global environment	Initiatives to Prevent Global Warming		34-35
3.16	Policies and/or systems for managing upstream and downstream impacts	Communication between people and the global environment	Efforts to Reduce Waste		36
3.16	Policies and/or systems for managing upstream and downstream impacts	Communication between people and the global environment	Efforts to Reduce Consumption of Paper Resources		37
3.16	Policies and/or systems for managing upstream and downstream impacts	Communication between people and the global environment	Environmental Risk Management Initiatives		37
3.16	Policies and/or systems for managing upstream and downstream impacts	Safe and secure communication	Providing safe and secure communications services		42
3.16	Policies and/or systems for managing upstream and downstream impacts	Safe and secure communication	Providing Communications Services to Withstand Disasters		43-45
3.16	Policies and/or systems for managing upstream and downstream impacts	Safe and secure communication	Creating a Safe and Secure Environment for ICT Users		46
3.16	Policies and/or systems for managing upstream and downstream impacts	Safe and secure communication	Ensuring Information Security		47
3.16	Policies and/or systems for managing upstream and downstream impacts	Safe and secure communication	Product and Service Safety Measures		52
3.16	Policies and/or systems for managing upstream and downstream impacts	Communicating with stakeholders	Communicating with our suppliers		61
3.17	Reporting organization's approach to managing indirect economic, environmental, and social impacts resulting from its activities	Featured activities from fiscal 2007	Featured activities from fiscal 2007		13-20
3.17	Reporting organization's approach to managing indirect economic, environmental, and social impacts resulting from its activities	Communication between people and the global environment	Efforts to reduce environmental impact by offering ICT services		35
3.17	Reporting organization's approach to managing indirect economic, environmental, and social impacts resulting from its activities	Safe and secure communication	Research in support of safety and security in the age of broadband communications		48
3.18	Major decisions during the reporting period regarding the location of, or changes in, operations	―	―	―	―
3.19	Programs and procedures pertaining to economic, environmental, and social performance	Communication between people and the global environment	Environmental Goals and Activities: Results and Assessment		30-31
3.20	Status of certification pertaining to economic, environmental, and social management systems	Safe and secure communication	Promoting information security management		47
3.20	Status of certification pertaining to economic, environmental, and social management systems	Safe and secure communication	Improving the quality of our Services		50
4.GRI content index
4.1	A table identifying location of each element of the GRI Report Content, by section and indicator	GRI index	GRI index		64-65

5.Performance Indicators
■Economic performance indicators
Section	GRI (Global Reporting Initiative) Indicators	Section in this report as shown in Contents	Corresponding topics in this report	Web coverage	Page number in booklet version of report
Direct economic impacts
Customers
EC1	Net sales	CSR of the NTT Group	Overview of reporting organization		6
EC2	Geographic breakdown of markets	―	―	―	―
Suppliers
EC3	Cost of all goods, materials, and services purchased	―	―	―	―
EC4	Percentage of contracts that were paid in accordance with agreed terms, excluding agreed penalty arrangements	―	―	―	―
Employees
EC5	Total payroll and benefits (including wages, pension, other benefits, and redundancy payments) broken down by country or region	―	―	―	―
Providers of capital
EC6	Distributions to providers of capital broken down by interest on debt and borrowings, and dividends on all classes of shares, with any arrears of preferred dividends to be disclosed	CSR of the NTT Group	Overview of reporting organization		6
EC6	Distributions to providers of capital broken down by interest on debt and borrowings, and dividends on all classes of shares, with any arrears of preferred dividends to be disclosed	Communicating with stakeholders	Dividends		62
EC7	Increase/decrease in retained earnings at end of period	―	―	―	―
Public sector
EC8	Total sum of taxes of all types paid broken down by country	―	―	―	―
EC9	Subsidies received broken down by country or region	―	―	―	―
EC10	Donations to community, civil society, and other groups broken down in terms of cash and in-kind donations per type of group	―	―	―	―
■Environmental performance indicators
Section	GRI (Global Reporting Initiative) Indicators	Section in this report as shown in Contents	Corresponding topics in this report	Web coverage	Page number in booklet version of report
Materials
EN1	Total materials use other than water, by type	Communication between people and the global environment	Overview of the NTT Group's Environmental Impacts		32-33
EN2	Percentage of materials used that are wastes (processed or unprocessed) from sources external to the reporting organization	Communication between people and the global environment	Overview of the NTT Group's Environmental Impacts		32-33
Energy
EN3	Direct energy use segmented by primary source	Communication between people and the global environment	Overview of the NTT Group's Environmental Impacts		32-33
EN4	Indirect energy use	―	―	―	―
Water
EN5	Total water use	Communication between people and the global environment	Overview of the NTT Group's Environmental Impacts		32-33

Section	GRI (Global Reporting Initiative) Indicators	Section in this report as shown in Contents	Corresponding topics in this report	Web coverage	Page number in booklet version of report
Biodiversity
EN6	Location and size of land owned, leased, or managed in biodiversity-rich habitats	―	―	―	―
EN7	Description of the major impacts on biodiversity associated with activities and/or products and services in terrestrial, freshwater, and marine environments	―	―	―	―
Emissions, effluents, and waste
EN8	Greenhouse gas emissions	Communication between people and the global environment	Environmental Goals and Activities: Results and Assessment		30-31
EN8	Greenhouse gas emissions	Communication between people and the global environment	Overview of the NTT Group's Environmental Impacts		32-33
EN9	Use and emissions of ozone-depleting substances	Environmental Data	Measures Against Environmental Risk and Ozone Layer Depletion		―
EN10	NOx, SOx, and other significant air emissions by type	Environmental Data	Prevention of Global Warming		―
EN11	Total amount of waste by type and destination	Communication between people and the global environment	Environmental Goals and Activities: Results and Assessment		30-31
EN11	Total amount of waste by type and destination	Communication between people and the global environment	Overview of the NTT Group's Environmental Impacts		32-33
EN11	Total amount of waste by type and destination	Communication between people and the global environment	Efforts to Reduce Waste		36
EN12	Significant discharges to water by type	―	―	―	―
EN13	Significant spills of chemicals, oils, and fuels in terms of total number and total volume/td>	―	―	―	―
Products and services
EN14	Significant environmental impacts of principal products and services	Communication between people and the global environment	Overview of the NTT Group's Environmental Impacts		32-33
EN15	Percentage of the weight of products sold that is reclaimable at the end of the products' useful life and percentage that is actually reclaimed	Communication between people and the global environment	Overview of the NTT Group's Environmental Impacts		32-33
Compliance
EN16	Incidents of and fines for non-compliance with all applicable international declarations/conventions/treaties, and national, sub-national, regional, and local regulations associated with environmental issues	―	―	―	―
Energy
EN17	Initiatives to use renewable energy sources and to increase energy efficiency	Communication between people and the global environment	Initiatives to Prevent Global Warming		34-35
Transport
EN34	Significant environmental impacts of transportation used for logistical purposes	Communication between people and the global environment	Initiatives to reduce environmental impacts in logistical and sales operations		34
Overall
EN35	Total environmental expenditures by type	Communication between people and the global environment	Environmental accounting		30-31
■Social performance indicators
Section	GRI (Global Reporting Initiative) Indicators	Section in this report as shown in Contents	Corresponding topics in this report	Web coverage	Page number in booklet version of report
Labor practices and decent work
Employment
LA1	Breakdown of workforce, where possible, by region/country, status (employee/non-employee), employment type (full time/part time), and by employment contract (indefinite or permanent/fixed term or temporary) Also identify workforce retained in conjunction with other employers, segmented by region/country.	CSR of the NTT Group	Role of NTT(holding company) within the NTT Group		5
LA1	Breakdown of workforce, where possible, by region/country, status (employee/non-employee), employment type (full time/part time), and by employment contract (indefinite or permanent/fixed term or temporary) Also identify workforce retained in conjunction with other employers, segmented by region/country.	Team NTT communication	Diversity in human resources		54
LA2	Net employment creation and average turnover segmented by region/country	―	―	―	―

Section	GRI (Global Reporting Initiative) Indicators	Section in this report as shown in Contents	Corresponding topics in this report	Web coverage	Page number in booklet version of report
Labor/management relations
LA3	Percentage of employees represented by independent trade union organizations or other bona fide employee representatives broken down geographically OR percentage of employees covered by collective bargaining agreements broken down by region/country	―	―	―	―
LA4	Policy and procedures involving information, consultation, and negotiation with employees over changes in the reporting organization's operations (e.g., restructuring)	―	―	―	―
Health and safety
LA5	Practices on recording and notification of occupational accidents and diseases, and how they relate to the ILO Code of Practice on Recording and Notification of Occupational Accidents and Diseases	Team NTT communication	A work place where everyone feels safe and secure		55
LA6	Description of formal joint health and safety committees comprising management and worker representatives and proportion of workforce covered by any such committees	―	―	―	―
LA7	Standard injury, lost day, and absentee rates and number of work-related fatalities (including subcontracted workers)	―	―	―	―
LA8	Description of policies or programs (for the workplace and beyond) on HIV/AIDS	―	―	―	―
Training and education
LA9	Average hours of training per year per employee by category of employee	―	―	―	―
Diversity and opportunity
LA10	Description of equal opportunity policies or programs, as well as monitoring systems to ensure compliance and results of monitoring	CSR of the NTT Group	Compliance		11
LA11	Composition of senior management and corporate governance bodies (including the board of directors), including female/male ratio and other indicators of diversity as culturally appropriate	Team NTT communication	Diversity in human resources		54
Employment
LA12	Employee benefits beyond those legally mandated	Team NTT communication	Achieving a good work-life balance		54
LA12	Employee benefits beyond those legally mandated	Team NTT communication	Employee benefits		55
Training and education
LA16	Description of programs to support the continued employability of employees and to manage career endings	Team NTT communication	Developing a skilled and motivated workforce		55
Human rights
Strategy and management
HR1	Description of policies, guidelines, corporate structure, and procedures to deal with all aspects of human rights relevant to operations, including monitoring mechanisms and results	CSR of the NTT Group	Compliance		11
HR1	Description of policies, guidelines, corporate structure, and procedures to deal with all aspects of human rights relevant to operations, including monitoring mechanisms and results	Team NTT communication	Creating a Healthy Corporate Culture		56
HR2	Evidence of consideration of human rights impacts as part of investment and procurement decisions, including selection of suppliers/contractors	―	―	―	―
HR3	Description of policies and procedures to evaluate and address human rights performance within the supply chain and contractors, including monitoring systems and results of monitoring	―	―	―	―
Non-discrimination
HR4	Description of global policy and procedures/programs preventing all forms of discrimination in operations, including monitoring systems and results of monitoring	CSR of the NTT Group	Compliance		11
Freedom of association and collective bargaining
HR5	Description of freedom of association policy and extent to which this policy is universally applied independent of local laws, as well as description of procedures/programs to address this issue	―	―	―	―
Child labor
HR6	Description of policy excluding child labor as defined by the ILO Convention 138 and extent to which this policy is visibly stated and applied, as well as description of procedures/programs to address this issue, including monitoring systems and results of monitoring	―	―	―	―
Forced and compulsory labor
HR7	Description of policy to prevent forced and compulsory labor and extent to which this policy is visibly stated and applied as well as description of procedures/programs to address this issue, including monitoring systems and results of monitoring	―	―	―	―

Section	GRI (Global Reporting Initiative) Indicators	Section in this report as shown in Contents	Corresponding topics in this report	Web coverage	Page number in booklet version of report
Strategy and management
HR8	Employee training on policies and practices concerning all aspects of human rights relevant to operations	CSR of the NTT Group	Compliance		11
HR8	Employee training on policies and practices concerning all aspects of human rights relevant to operations	Team NTT communication	Creating a Healthy Corporate Culture		56
Disciplinary practices
HR9	Description of appeal practices, including, but not limited to, human rights issues	CSR of the NTT Group	Compliance		11
HR10	Description of non-retaliation policy and effective, confidential employee grievance system (including, but not limited to, its impact on human rights)	CSR of the NTT Group	Compliance		11
Society
Community
S01	Description of policies to manage impacts on communities in areas affected by activities, as well as description of procedures/programs to address this issue, including monitoring systems and results of monitoring.	Team NTT communication	Citizenship activities		57-60
Bribery and corruption
S02	Description of the policy, procedures/management systems, and compliance mechanisms for organizations and employees addressing bribery and corruption	CSR of the NTT Group	Compliance		11
Political contributions
S03	Description of policy, procedures/management systems, and compliance mechanisms for managing political lobbying and contributions	―	―	―	―
Community
S04	Awards received relevant to social, ethical, and environmental performance	Communicating with stakeholders	Communicating with our shareholders and investors		62
Product responsibility
Customer health and safety
PR1	Description of policy for preserving customer health and safety during use of products and services, and extent to which this policy is visibly stated and applied, as well as description of procedures/programs to address this issue, including monitoring systems and results of monitoring	Safe and secure communication	Creating a Safe and Secure Environment for ICT Users		46
PR1	Description of policy for preserving customer health and safety during use of products and services, and extent to which this policy is visibly stated and applied, as well as description of procedures/programs to address this issue, including monitoring systems and results of monitoring	Safe and secure communication	Ensuring Information Security		47
PR1	Description of policy for preserving customer health and safety during use of products and services, and extent to which this policy is visibly stated and applied, as well as description of procedures/programs to address this issue, including monitoring systems and results of monitoring	Safe and secure communication	Raising Public Awareness about Appropriate Use of Communications Technology		48-49
PR1	Description of policy for preserving customer health and safety during use of products and services, and extent to which this policy is visibly stated and applied, as well as description of procedures/programs to address this issue, including monitoring systems and results of monitoring	Safe and secure communication	Product and Service Safety Measures		52
Products and services
PR2	Description of policy, procedures/management systems, and compliance mechanisms related to product information and labeling	―	―	―	―
Respect for privacy
PR3	Description of policy, procedures/management systems, and compliance mechanisms for consumer privacy	Safe and secure communication	Protecting customers' personal information		47
Customer health and safety
PR4	Number and type of instances of non-compliance with regulations concerning customer health and safety, including the penalties and fines assessed for these breaches	Safe and secure communication	Responding to product-related accidents		52
PR6	Voluntary code compliance, product labels or awards with respect to social and/or environmental responsibility that the reporter is qualified to use or has received	Communication between people and the global environment	Overview of the NTT Group's Environmental Impacts		33
Products and services
PR8	Description of policy, procedures/management systems, and compliance mechanisms related to customer satisfaction, including results of surveys measuring customer satisfaction	Safe and secure communication	Improving the Quality of Our Products and Services		50

• NTT Group companies
• Role of NTT (holding company) within the NTT Group
• R&D activities
• Consolidated financial statement for fiscal year 2007
• NTT Group's Medium-Term Management Strategy

• The NTT Group's vision for society and its own role in creating that society
• Promoting CSR across the NTT Group

• Corporate governance
• Compliance/Risk management
• CSR organization

• Entering a prosperous new world of ubiquitous broadband communications via NGN
• Communications in the NGN Era
• Ubiquitous protection and nursing care
• IP retransmission of digital terrestrial broadcasts
• Telepathology systems

• Moving toward ubiquitous broadband communications
• Initiatives for a shrinking and aging society
• Providing increased opportunities to participate in the community

• Basic policies and implementation structure
• Environmental goals and activities: results and assessment
• Overview of the NTT Group's environmental impacts
• Initiatives to prevent global warming
• Efforts to reduce waste
• Efforts to reduce consumption of paper resources
• Environmental risk management initiatives
• Environmental technology development
• Promoting environmental education and communication
• Initiatives to preserve biological diversity
• Environmental Data

• Providing safe and secure communications services
• Providing communications services to withstand disasters
• Creating a safe and secure environment for ICT users
• Ensuring information security
• Raising public awareness about appropriate use of communications technology
• Improving the quality of our products and services
• Product and service safety measures

• Creating vibrant and dynamic workplaces
• Creating a healthy corporate culture
• Citizenship activities
• Citizenship activities of NTT Group companies