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NTT HOME  >  NTT Group CSR  >  Communication between people and the global environment  > Helping customers to reduce, reuse, and recycle

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Using Resources Effectively

Helping customers to reduce, reuse, and recycle

Recovering and recycling used telephones and batteries

NTT East and NTT West both collect compact rechargeable batteries (NiCd, Li-ion batteries) from used telephones and cordless phones, toner cartridges used in fax machines, and other materials to reuse as resources. In fiscal 2008, we recovered 4.51 million communications devices, 5.63 million batteries, and 2.33 million chargers and other peripherals from NTT customers.

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Reselling computers and other IT devices after erasing data

NTT East and NTT West offer an IT Equipment Recovery Service to collect and reuse computers no longer required by businesses. After completely erasing data stored on internal computer hard disks, the computers are purchased as used computers and reused as commercial products, helping to prevent information leaks, reduce waste and cut disposal costs.

Number of used communications devices and batteries collected
This is a graph showing the number of used communications devices and batteries collected over the past five years. A total of 12.47 million devices and batteries were collected in fiscal 2008, surpassing the previous year's total of 9.42 million.

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65.34 million used mobile phones collected

NTT DOCOMO collects used mobile phone handsets, batteries, chargers, and other equipment at docomo Shops nationwide. Efforts are also under way to expand collection channels and raise awareness of collection activities. In cooperation with NTT LOGISCO, the company has been placing used mobile phone collection boxes at electronics retail outlets and convenience stores in the Kanto area since 2006.

DOCOMO is striving for 100% recycling of mobile phones. The gold, silver, copper, palladium, and other valuable metal resources in collected mobile phones are all recycled. The plastic used in cases is also utilized for supplementary fuel and recycled plastic.

Customers were called on to recycle their phones in fiscal 2008 through events such as Eco-Products 2007. Local governments, police, and other agencies also cooperated in spreading the word about mobile phone recycling. These efforts resulted in the collection of 3.4 million mobile phone handsets, 4.96 million batteries, and 2.09 million chargers in fiscal 2008. Since fiscal 1999, a cumulative 65.34 million mobile phones have been collected.

Phone collection by the NTT DOCOMO
Group over the past five years

This is a graph showing the number of used mobile phones handsets collected by NTT DOCOMO over the past five years. 3.4 million phones were collected in fiscal 2008, 5.3% less than in the previous year.

This is a photograph of a collection box placed in a convenience store to collect used mobile phone handsets, batteries, chargers and other equipment.Collection box in store

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Paper consumption cut by an average of 20% by using IC cards to restrict printer access

From March 2008, NTT DATA has been offering [u:ma]-G, a solution for enabling different types of smart cards to be read by a single reader. By building this [u:ma]-G reader into printers for user authentication, customers can easily restrict printer access using existing employee passes, reducing paper waste due to mistaken printing jobs, printing of excessive copies, and print jobs being left uncollected by an average of 20%.

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Recovery and recycling of nearly 13,000 tons of confidential documents using SS-BOX

NTT LOGISCO has built a recycling system for the safe and easy collection and processing of unneeded confidential documents. Approximately 13,000 tons of such paper waste was collected for recycling in fiscal 2008 from the 8,100-plus SS-BOXes deployed in companies throughout Japan.

This is a photograph of the kind of box used by NTT LOGISCO's system for collecting and recycling unneeded confidential documents.Collection box for unneeded confidential documents (SS-BOX)

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