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NTT HOME  >  NTT Group CSR  >  Safe and secure communication

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Providing Communications Services to Withstand Disasters

  • Measures to improve communications network reliability
  • Securing critical communications
  • Prompt restoration of communications services
  • Diversified disaster response assistance

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Creating a Safe and Secure Environment for ICT Users

  • For safe, anxiety-free use
  • New world record for "integer factorization" used to verify security of public key cryptography
  • Development of simple authentication technology using paper
  • R&D on remote video monitoring
  • Firefox 3 employs homegrown Japanese Camellia encryption algorithm
  • NTT-CERT provides security support for NTT Group companies
  • ISMS and PrivacyMark certifications
  • Initiatives for protecting customers' personal information
  • Enhancing measures to stop information leaks and prevent reoccurrence
  • Provision of confidential document recycling service

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Creating a Sound User Environment

  • Focusing on education of children, parents/guardians, and school personnel
  • Summer holiday events held for elementary school children to learn to use services correctly and appropriately
  • e-Net Caravan protects children from trouble
  • Mobile Phone Safety Program classes attended by approximately 700,000 students
  • Internet Safety Workshops for elementary school children
  • A safe portal site for children
  • To ensure the safety of children in a changing social environment
  • Promoting the use of filtering services
  • FairCast Child Safety Communication Network
  • Meru-Robo Digital Log child monitoring system

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Improving Customer Satisfaction and Convenience

  • Creating products and services that satisfy our customers
  • Building a quality management structure
  • 350,000 customer opinions received yearly
  • Fostering a CS mindset in employees
  • Using customer feedback to upgrade services
  • Creating products and services that are accessible to everyone
  • Release of the world's first fully-automated subtitle production system for live news broadcasts
  • A mobile phone that embodies safety, simplicity, legibility, and user-friendliness
  • Bone conduction receiver-microphone launched to aid hearing
  • Received Prime Minister's Award for activities centered on the concept of universal design
  • Checking website accessibility

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