Last updated : May 22, 2012

Overview of Business Results by Business Segment (April 1, 2011 - March 31, 2012)

(Billions of yen)

	Fiscal Year Ended March 31, 2011 (April 1, 2010 - March 31, 2011)	Fiscal Year Ended March 31, 2012 (April 1, 2011 - March 31, 2012)	Change	Percent Change
Operating revenues	1,163.2	1,251.8	88.6	7.6%
Operating expenses	1,086.2	1,180.3	94.1	8.7%
Operating income	77.0	71.5	(5.4)	(7.1)%

NTT DATA Corporation (NTT DATA), the main subsidiary in the data communications business segment, pursued the pillars of its Medium-term Management Policy,"Strengthening of Service Provision Capability," "Group Business Enhancement and Expansion," and "Environment-Oriented Management" with the goal of being ranked "No. 1 in customer satisfaction" as a leading-edge innovator. NTT DATA's main activities are discussed below.

[1] Management Policies

Strengthening of Service Provision Capability

• NTT DATA set up "M2M Cloud Promotion Office" as an organization to promote the provision of new services centered on M2M (Machine to Machine), which is necessary to improve the further use of ICT in society and to realize a variety of services.
• NTT DATA acquired Mathematical Systems, Inc., a company that mainly engages in the development and sales of software packages and a consulting business for application development and analysis, with advanced data analysis technology and personnel.

Group Business Enhancement and Expansion

• NTT DATA has announced changes to the uniform corporate logo design, in response to accelerating customer needs for global business, with the goals of building a structure that provides an operational system supported on a global scale with speedy service, and of strengthening the NTT DATA brand abroad. NTT DATA incorporated plans for the integration and reorganization of business at overseas group companies, and started a new organizational structure, with a focus on NTT DATA, Inc. in the U.S. region, NTT DATA EMEA Ltd. in the Europe, Middle East and Africa regions, and NTT DATA (CHINA) Co., LTD. in the China region.
• NTT DATA acquired Value Team S.p.A. (the corporate name was changed to "NTT DATA Italia S.p.A." as of April 2, 2012), which has strengths in IT consulting and system development in the areas of telecommunications, manufacturing, energy and finance in Italy, and has significantly growing businesses in Brazil and Turkey.

Environment-Oriented Management

• NTT DATA started collaborating with NEC Corporation, Hitachi, Ltd., KANEMATSU CORPORATION and Saitama City for the standardization of an ID card system for an authentication service using IC cards at electric vehicle charging stations.
• NTT DATA built the first commercial-use system to use a high-voltage DC power supply in Japan, which is a next-generation power supply method with greater power efficiency compared to AC, and commenced its operation as the internal system at Japan Radio Co., Ltd..

[2] Status of Business Activity Measures

Main Activities During the Fiscal Year

• The Regional Bank Integrated Services Center, a shared use format center for regional banks (member banks of the Regional Banks Association of Japan and The Second Association of Regional Banks) began providing services to Ashikaga Bank, Ltd. and system integration services to The Senshu Ikeda Bank, Ltd. In addition, the "STELLA CUBE," a shared core center for regional banks (member banks of the Regional Banks Association of Japan and The Second Association of Regional Banks) began providing services to The Tokyo Tomin Bank, Limited.
• NTT DATA decided to launch "BeSTAcloud," a shared core service for new financial institutions, and entered into a basic agreement regarding its usage with FIDEA Holdings Co. Ltd.
• In order to respond to distributed needs of data centers for the BCP (business continuity plans) of Japanese companies and for disaster countermeasures, NTT DATA entered into a basic agreement with LG CNS Co., Ltd. of South Korea concerning joint businesses in the area of data centers, including cross-servicing of data centers in Japan and South Korea and related solutions.

Main Services Launched in the Fiscal Year Under Review

Service		Description
BizXaaS
	BizXaaS Contact (Fast Help)	Cloud service to provide necessary functions for contact centers (call centers). A contact system with call management functions, which can be used with CRM for customer inquiries and applications. The system can be ready for use within as short as 72 hours.
	BizXaaS EC	Service providing over 150 e-trading functions on cloud networks. A website with e-trading functions can be created in as little as 72 hours.
	BizXaaS Office	Service that provides employees' PC environment through cloud networks, such as desktop services, file server services using Microsoft products, e-mail services, document management services, etc.
	BizXaaS BCP/DR Consulting Services	Service enabling the development of BCP in a short period of time (as few as five meetings) using the BCP methodology developed by NTT DATA. The service also analyzes financials and calculates the optimal investment amounts for disaster recovery measures.
TISAFYS		An operation and maintenance service for the customer's own business applications, developed by combining NTT DATA's areas of strengths in advanced operations and maintenance know-how, and overseas operating structures, methodologies and tools.

As a result of these efforts, and due to an increase in revenues resulting from the increase in the number of overseas consolidated subsidiaries, consolidated operating revenues from the data communications business segment for the fiscal year ended March 31, 2012 were 1,251.8 billion yen (an increase of 7.6% from the previous fiscal year). On the other hand, consolidated operating expenses were 1,180.3 billion yen (an increase of 8.7% fromthe previous fiscal year) due to an increase in revenue-linked expenses and selling and administrative expenses resulting from the increase in the number of consolidated subsidiaries, and an increase in impairment losses resulting from a decrease in fixed assets. As a result, consolidated operating income was 71.5 billion yen (adecrease of 7.1% from the previous fiscal year).

• Regional Communications Business Segment
• Long-distance and International Communications Business Segment
• Mobile Communications Business Segment
• Data Communications Business Segment
• Other Business Segments

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