Last updated : December 27, 2017

Value Creation through Social and Environmental Contributions

NTT Group provides network, cloud, system integration, and various other ICT services. When providing these services, we are expected to furnish appropriate responses to a diverse range of social and environmental issues.

For example, in order to respond to cyber-attacks and other information security threats, which are becoming a social problem, NTT Group is charged with the tasks of ensuring its security in its own operations and supporting customers in improving their security.

Another pressing task for NTT Group is improving efficiency with regard to electricity consumption, a cause of CO2 emissions, in order to reduce its impact on the environment. This is especially true given the large amount of electricity used in data centers, which are critical to the provision of ICT services.

Furthermore, the ICT market is changing as various new players from within Japan and from overseas enter the market and as the services provided in this market rapidly grow increasingly more varied and sophisticated. To respond to these changes, it is vital for us to develop frameworks for encouraging participation by diverse human resources.

NTT Group is working to minimize medium- to long-term business risks by appropriately responding to social and environmental issues. At the same time, we will pursue the sustained improvement of corporate value by contributing to the resolution of such issues through our business activities.

NTT Group's Basic Policy Regarding Social and Environmental Initiatives

NTT Group CSR Charter—Basic Principles for Social and Environmental Initiatives

Guided by the basic principles put forth in the NTT Group CSR Charter, NTT Group seeks to achieve sustainable growth by contributing to the resolution of social and environment issues.
In recent years, an increasing amount of global activity for realizing a sustainable society has been seen, as visible in such events as the approval of the Sustainable Development Goals (SDGs) at the United Nations General Assembly in September 2015. Meanwhile, the business scope of the Group has been transforming as it develops global businesses and transitions to the B2B2X model. In light of this transformation, in May 2016 we revised the NTT Group CSR Priority Activities, which define material issues for the CSR activities to be addressed through a concerted effort by Group companies, and modified the NTT Group CSR Charter. Furthermore, NTT Group announced its endorsement of the SDGs in September 2016 as one such facet of its proactive efforts to address social and environmental issues.

Sustainable Development Goals

The SDGs are a set of 17 goals needing to be addressed leading up to 2030 that were approved at the UN Sustainable Development Summit held at the UN headquarters in New York in September 2015. The leaders of more than 150 UN member nations were present at this summit. The SDGs contain goals for addressing a wide range of social needs to put an end to poverty as well as those for combating climate change, one of a number of objectives requiring action on the part of all countries, all people, and all companies.

The NTT Group CSR Charter consists of a statement of our commitment to CSR and the four CSR goals that outline specific priority aspects of our CSR activities.

NTT Group CSR Charter

Our Commitment

NTT Group delivers the highest quality ICT solutions as a "Value Partner" for customers and contributes to the creation of a prosperous and sustainable society with vibrant communication.

Our CSR Goals
Enrich Social Communication

Our innovative ICT expertise enhances societal connectivity and convenience while providing a communications environment for addressing local and international challenges to sustainable community development.

Protect the Global Environment

We reduce environmental impact throughout our business, apply ICT to alleviate the environmental load of society, and actively engage in resolving worldwide environmental issues.

Ensure Reliable Communications

We address social and ethical concerns as an infrastructure enterprise that supports society while protecting livelihoods by securing online information in a robust communications environment that can withstand natural disasters and cyber attacks.

Unite the Energies of Team NTT

Team NTT and its partners maintain the highest ethical standards and respect for human rights in business; value diversity and personal growth in the workplace; and contribute to building vibrant local communities.

NTT Group CSR Priority Activities

  • *For more details regarding the NTT Group CSR Priority Activities and related performance in the fiscal year ended March 31, 2017, please refer to NTT Group Sustainability Report 2017.

NTT Group's Basic Policy for Stakeholder Engagement

Basic Policy

With its ever more global and complex value chain, NTT Group provides products and services to a diverse range of stakeholders across the globe. These stakeholders have a wide variety of needs and expectations regarding our operations. Stakeholder engagement serves as a means of understanding and taking into consideration the needs and expectations of our stakeholders in the way we conduct our business. With regard to social and environmental issues, in particular, incorporating stakeholder input to the greatest degree possible is a means of earning social trust, increasing competitiveness, and exercising accountability. Through appropriate stakeholder engagement, NTT Group strives to achieve sustainable growth together with its stakeholders. Of course, all engagement activities are conducted in accordance with relevant laws, regulations, and legal requirements.

NTT Group's Primary Approach to Major Stakeholders

NTT Group conducts business in Japan and overseas. To increase business sustainability, NTT Group operates its business in an integrated, Groupwide manner while focusing on the expectations and needs of its various stakeholders.