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Field ReportField Report

Fiscal 2016

The 2016 Kumamoto Earthquake

In April, 2016 two earthquakes each with a seismic intensity of 7 hit the Kumamoto district of Kumamoto Prefecture on the island of Kyushu.
Immediately after the disaster occurred, the NTT Group set about securing critical communications and the 110, 119 and 118 emergency call services and to restoring communication services. At the same time, emergency use public phones, free-of-charge Wi-Fi, and battery recharging service were provided. In addition, the NTT Group also offered support at evacuation shelters.

The 2016 Kumamoto Earthquake

Typhoon Lionrock (Typhoon No. 10)

After following an unprecedentedly unusual path, Typhoon “Lionrock” made landfall in Iwate Prefecture on August 30, 2016, causing severe damage in Hokkaido and Iwate Prefectures.
The NTT Group worked assiduously to restore the communication facilities devastated by river flooding and landslides, and to secure power supplies for the communications equipment affected by the commercial power blackout.
Using such equipment as multirotor drones contributed to a swift restoration of the communications equipment.

Typhoon Lionrock (Typhoon No. 10)

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Fiscal 2015

Disaster measures activity for heavy rain, volcanic eruptions, etc.

There have increasingly been cases where communication facilities are hit by worse damage than had previously been assumed possible, caused by natural disasters such as heavy rain, volcanic eruptions, etc. In addition to taking measures during normal times, NTT group companies will carry out quick restoration activities of communication facilities and set up special public phones in shelters when damage occurs.

Disaster measures activity for heavy rain, volcanic eruptions, etc.

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Fiscal 2013 , 2014

Mudslide damage caused by heavy typhoon rains

Heavy typhoon rains triggered mudslides on the island of Oshima (Tokyo) on October 16, 2013, and in the town of Nagiso in Nagano Prefecture on July 9, 2014, toppling telephone poles and severing communications cables. We strung temporary cables and took other steps to enable services to be restored promptly.

Mudslide damage caused by heavy typhoon rains

Snowstorm damage

In February 2014, parts of Japan suffered two heavy snowfalls in quick succession. The snowstorm of February 8 broke all previous records in the areas affected, with 27 cm of snow recorded even in the center of Tokyo. Communications services were severely affected by the heavy snow, but we used vehicle-mounted base stations and power supply vehicles to maintain services and secure communications in affected areas.

Snowstorm damage

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Fiscal 2012

In July 2012, communications services in northern Kyushu were seriously disrupted when heavy downpours caused large-scale landslides and destruction of roads and bridges, leading to extensive severance of communications cables and damage to telephone poles and other infrastructure.

Restoration of fixed lines

In locations in which trunk lines were severed as a result of damage to bridges, our field workers strung temporary cables above the bridges, and even carried heavy cables across mountainsides on their shoulders in mountainous areas that could not be accessed by vehicle. Prompt actions combined with the expertise and unstinting efforts of our field staff enabled the quick restoration of fixed line services in the area.

Restoration of fixed lines

Restoration of mobile phone services

Mobile phone services were disrupted by wide-area power outages and the severance of communications cables. We used mobile base stations and portable satellite entrance base stations to restore services.

Restoration of mobile phone services

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Fiscal 2011

Typhoons #12 and #15

In September 2011, a number of base stations were submerged during heavy typhoon downpours. Landslides also blocked roads, hindering efforts to reach the affected stations, but we used all the people at our disposal to lug the necessary materials on our shoulders to the affected stations and restore them.

Typhoons #12 and #15

Floods in Thailand

Many industrial estates were submerged when Thailand's Chao Phraya River overflowed its banks to flood a huge area in October 2011. We worked with local subsidiaries to move customer installations and provide alternative means of communication, as well as protect communications buildings with sandbags and flood barriers.

Floods in Thailand

Severed submarine cables off the coast of Taiwan

Severed submarine cables off the coast of Taiwan

The coast of Taiwan is susceptible to earthquakes, typhoons, and other natural disasters, and submarine cables off the coast have often been damaged in the past few years. To avoid such damage, NTT laid a new cable (ASE*) that detours this area.

* ASE : Asia Submarine-cable Express

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