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When making online inquiries:

  • Please state your query as clearly as possible.
  • Depending on the nature of your query, we may not be able to provide an answer, and ask for your understanding in advance.
  • Any information we receive from you will be used exclusively for the purpose of replying to you.
  • It is strictly prohibited to use our response elsewhere or for secondary purposes.
  • After pressing the submit button, a confirmation email will be sent to your email address.

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residents of Japan only

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