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Respect for Human Rights

Policies and Concepts

As a corporate group that is actively growing on the global stage, NTT Group recognizes that respecting human rights is an important social responsibility of companies. Under this recognition, we believe that we must strengthen respect for human rights, and our human rights management, toward all people involved in NTT Group’s value chain. We established NTT Group’s Human Rights Charter in 2014 to express this principle. This charter clearly defines the human rights to be respected as internationally recognized human rights, and we take the rights stipulated under the Universal Declaration of Human Rights and the International Bill of Human Rights, and under the eight core principles of the ILO Declaration of Fundamental Principles and Rights at Work, to be the minimum standards that require compliance. As a method of managing respect for human rights, we have adopted the approaches of the United Nations’ Guiding Principles on Business and Human Rights and ISO 26000. Furthermore, we have separately laid out Basic Policies on Human Rights based on the charter in the effort to solve various human rights issues.

The NTT Group's Human Rights Charter

We recognize that the respect for human rights is a corporate responsibility and aim to create a safe, secure and rich social environment by fulfilling its responsibility.

  1. We*1 respect internationally recognized human rights,*2 including the Universal Declaration of Human Rights in all company activities.
  2. We responsibly respect for human rights by efforts to reduce any negative impacts on human rights holders. We respond appropriately when negative impacts on human rights occur.
  3. We aim to not be complicit in infringing human rights, including being involved in discrimination, directly or indirectly.
  4. When negative impacts on human rights are done by a business partner and are linked to a product or service of the NTT Group, we will expect them to respect human rights and not to infringe on them.
  • Notes: 1. "We" means the NTT Group and its officers and employees.
  • 2. "Internationally recognized human rights" are rights included in declarations and rules that form the basis for international standards of universal human rights throughout the world and specifically refer to the following.
    United Nations (the Universal Declaration of Human Rights and the two Covenants on human rights)
    • The Universal Declaration of Human Rights (adopted by the United Nations General Assembly in 1948)
    • International Covenant on Economic, Social and Cultural Rights and the International Covenant on Civil and Political Rights (adopted by the United Nations General Assembly in 1966, in force from 1976)
    International Labour Organization (eight basic principles of the Core Conventions of the ILO Declaration)
    • The eight core principles of the ILO Declaration on Fundamental Principles and Rights at Work (adopted at the 86th International Labour Conference in 1998) are: Forced Labour, Freedom of Association and Protection of the Right to Organize, Right to Organize and Collective Bargaining, Equal Remuneration, Abolition of Forced Labour, Discrimination (Employment and Occupation), Minimum Age Convention, and Elimination of the Worst Forms of Child Labour.
  • Notes: In carrying out articles 2 through 4 above, we apply UN Guiding Principles on Business and Human Rights and ISO 26000 and are subject to the procedures described therein.

Our Basic Policy on Human Rights

Nippon Telegraph and Telephone Corporation, hereunder NTT, believes that human rights is an important issue, and recognizes the fact that making efforts towards promotion of and respect towards human rights is a social responsibility that all companies should discharge. NTT aims to build up corporate culture that respects human rights in order to build a safe secure and enriched society.

  1. The NTT management themselves take a lead in respecting human rights of all the stakeholders.
  2. NTT will, through its business activities, strive for a solution on the Dowa issue and other human rights issues.
  3. NTT respects diversity, promotes equal opportunity, and strives to create a healthy working environment that is free of harassment issues.
  4. NTT will, and from the standpoint of respect to human rights, review its operation, as appropriate, and will adapt and improve these to its business activities.
  5. NTT will, through its Human Rights Education Committee, initiate and execute employee-focused activities.
  6. NTT is committed to supporting its Group companies in their efforts to raise awareness on human rights issues.

Organization for Implementation

We believe it is important for the entire NTT Group to instill an understanding of respect for human rights and undertake business activities with a full awareness of human rights. Accordingly, NTT has established the Human Rights Education Committee, headed by a senior executive vice president, under the Executive Officers Meeting. Through this framework, we are working to heighten human rights awareness across NTT Group and reinforce human rights management, including conducting human rights due diligence, training on human rights issues (training for officers including those at Group companies, training for all employees, etc.), and establishing and operating contact points for human rights.

Human Rights Management System

Human Rights Management System

Due Diligence

In 2014 we established “The NTT Group’s Human Rights Charter” based on international standards for human rights, such as the UN Guiding Principles on Business and Human Rights and ISO 26000. Based on the approach stipulated in this charter, we are introducing and implementing human rights due diligence processes in step with our global business development.

In fiscal 2015, we conducted pre-assessments covering specified businesses (data center businesses, etc.) in specified areas (China and India) within our overseas business and identified the human rights issues accompanying these businesses. In fiscal 2016, we conducted a human rights management survey covering all Group companies, both in Japan and overseas, based on the Guiding Principles on Business and Human Rights. This survey checked whether each company had a human rights policy in place, whether they had management systems for handling human rights issues, and identified any priority human rights issues. The results identified priority human rights issues for 250 of the 258 companies surveyed and indicated that 248 companies are working on specific initiatives to raise awareness about these human rights issues.

Since fiscal 2017, we have brought in external specialized institutions* to implement risk assessments based on results obtained from in-house surveys. In fiscal 2017, a potential human rights impact assessment was carried out which assigned an evaluative score to the degree of negative impact of NTT Group’s businesses on the human rights of stakeholders from the perspective of “the likelihood of future human rights risks in each country” and “severity of human rights risks arising in each business.” The results of this led to us identifying Asia as a priority area for tackling human rights issues and establishing 21 human rights indicators for ICT business. In fiscal 2018, a manifest human rights impact assessment was carried out to verify the initiatives implemented in the previous fiscal year. After considering factors such as country risk for each country in Asia and impact on business, India was selected as the country to be assessed. Interviews were conducted with our local subsidiary and a local NGO that deals with human rights risk associated with specific business activities. The results of this confirmed that at present, there are no serious human rights issues that present a major risk to business operations. However, of the 21 human rights indicators mapped, we have identified five priority issues for the future – “workplace discrimination” and “women’s rights” in regard to workers, “privacy rights” in regard to consumers, and “noise and environmental pollution” and “land, real estate, and residence rights” in regard to communities. Going forward we will continue to monitor the 21 human rights issues, including these five, in all of our global business areas and conduct risk assessment and analysis, as well as implement systematic reviews, countermeasures, and relief efforts through engagement with stakeholders and specialists in human rights issues.

  • * Caux Round Table Japan and Verisk Maplecroft

The Human Rights Due Diligence Processes

The Human Rights Due Diligence Processes

Major Reports

  • NTT Group Environmental Activities
  • NTT Annual Report 2019

Comment / Inquiry

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